Frequently Asked Questions

Contact: info@matrixcrossculturaltours.com

phone: 317.609.0496

 

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Frequently Asked Questions
How are MATRiX Cross Cultural Tours different from regular tours ? MATRiX Cross Cultural Tours experiences are professionally curated for persons desiring an immersion experience in Ghana's culture and business sectors. Week one we experience the awesome richness of the culture and week two we each take 3 to 4 days on a different path with an Emphasis Tour guide according to your preidentified area of interest. Of course there are designated rest and shopping days. Why should I join a MATRiX Cross Cultural Tour? Are you a Pan Africanist at heart? Do you desire to acquire a first-hand knowledge and understanding of business sectors outside of the United States? Is there a desire to expand your business or form a collaboration with a business in Africa? This trip is a fact-finding or an assessment, if you will, of opportunities in Ghana. Can I come by myself?  Absolutely! We encourage it. Solo travelers can book either solo occupancy accommodations or you can  choose to be paired with another solo traveler and be Double Occupancy roommates. More than 80% of our experiences travel solo Can I bring my friend?  Yes! Once you and your friend are ready,  select Double Occupancy and name each other in your roommate questionnaire .   I paid my deposit, am I booked?  Yes, the deposit is made online on our registration form. A confirmation email will be sent to you confirming your space for the tour, information about our Ambassador program, and how to make your monthly installments. What is the deposit amount and when is it due? $500. Your deposit is due at the same time of your registration. It is not possible to register without paying the deposit. Is my deposit refundable? Your deposit is not refundable. Why is the deposit non-refundable? Our vendor(s)…. hotels, transportation, restaurants, local guides, etc. -- require upfront commitments that we must adhere to. When we offer a package to you we have to ensure, through good-faith payments, that you will attend the events. This is the only way our vendors will take us seriously, and will want to help us provide the best experiences possible to our MATRiX Cross Cultural Tours guests. All packages include double accommodations.  Each guest will share a room with another person of the same sex traveling solo with MATRiX Cross Cultural Tours.  Guest may request a single however there is an additional single supplement fee. Can I upgrade my room?  Yes! Please inquire if you want to book a suite, etc. contact@matrixcrossculturaltour.com Is travel and medical insurance required? Yes, travel and medical insurance are required to participate in any MATRiX Cross Cultural Tours experience. Insurance is not included in your MATRiX Cross Cultural Tours package. Why are travel and medical insurance required? All persons traveling with MATRiX Cross Cultural Tours are required to purchase travel insurance to cover unexpected events such as loss of income, medical emergencies for you or someone close to you before and during the trip, a death in the family, natural disasters, and other unforeseen events. We strictly abide by the Transfer, Cancellation, and Refund Policy contained herein regardless of personal circumstances or circumstances beyond your control that prevent or delay your participation. Travel insurance may be purchased from a national insurer.  Type “travel insurance” into a search engine. Insurers usually require the purchase of coverage to occur near the date of booking. Some airlines offer travel insurance – please be aware that such insurance rarely covers more than just the airfare; you might still lose your investment in the MATRiX Cross Cultural Tours package if you take that route.  Again, please seriously consider purchasing from a direct travel insurance carrier, which usually covers the entire investment. When is orientation? Orientation along with other pertinent information is provided through Meetup sessions to enrich your experience on this tour. Can I travel with MATRiX Cross Cultural Tours if I am not Black? Yes, this tour is open to everyone.  
Frequently Asked Questions
How are MATRiX Cross Cultural Tours different from regular tours ? MATRiX Cross Cultural Tours experiences are professionally curated for persons desiring an immersion experience in Ghana's culture and business sectors. Week one we experience the awesome richness of the culture and week two we each take 3 to 4 days on a different path with an Emphasis Tour guide according to your preidentified area of interest. Of course there are designated rest and shopping days. Why should I join a MATRiX Cross Cultural Tour? Are you a Pan Africanist at heart? Do you desire to acquire a first-hand knowledge and understanding of business sectors outside of the United States? Is there a desire to expand your business or form a collaboration with a business in Africa? This trip is a fact-finding or an assessment, if you will, of opportunities in Ghana. Can I come by myself?  Absolutely! We encourage it. Solo travelers can book either solo occupancy accommodations or you can  choose to be paired with another solo traveler and be Double Occupancy roommates. More than 80% of our experiences travel solo Can I bring my friend?  Yes! Once you and your friend are ready,  select Double Occupancy and name each other in your roommate questionnaire .   I paid my deposit, am I booked?  Yes, the deposit is made online on our registration form. A confirmation email will be sent to you confirming your space for the tour, information about our Ambassador program, and how to make your monthly installments. What is the deposit amount and when is it due? $500. Your deposit is due at the same time of your registration. It is not possible to register without paying the deposit. Is my deposit refundable? Your deposit is not refundable. Why is the deposit non-refundable? Our vendor(s)…. hotels, transportation, restaurants, local guides, etc. -- require upfront commitments that we must adhere to. When we offer a package to you we have to ensure, through good-faith payments, that you will attend the events. This is the only way our vendors will take us seriously, and will want to help us provide the best experiences possible to our MATRiX Cross Cultural Tours guests. All packages include double accommodations.  Each guest will share a room with another person of the same sex traveling solo with MATRiX Cross Cultural Tours.  Guest may request a single however there is an additional single supplement fee. Can I upgrade my room?  Yes! Please inquire if you want to book a suite, etc. contact@matrixcrossculturaltour.com Is travel and medical insurance required? Yes, travel and medical insurance are required to participate in any MATRiX Cross Cultural Tours experience. Insurance is not included in your MATRiX Cross Cultural Tours package. Why are travel and medical insurance required? All persons traveling with MATRiX Cross Cultural Tours are required to purchase travel insurance to cover unexpected events such as loss of income, medical emergencies for you or someone close to you before and during the trip, a death in the family, natural disasters, and other unforeseen events. We strictly abide by the Transfer, Cancellation, and Refund Policy contained herein regardless of personal circumstances or circumstances beyond your control that prevent or delay your participation. Travel insurance may be purchased from a national insurer.  Type “travel insurance” into a search engine. Insurers usually require the purchase of coverage to occur near the date of booking. Some airlines offer travel insurance – please be aware that such insurance rarely covers more than just the airfare; you might still lose your investment in the MATRiX Cross Cultural Tours package if you take that route.  Again, please seriously consider purchasing from a direct travel insurance carrier, which usually covers the entire investment. When is orientation? Orientation along with other pertinent information is provided through Meetup sessions to enrich your experience on this tour. Can I travel with MATRiX Cross Cultural Tours if I am not Black? Yes, this tour is open to everyone.